TELEMEDICINE

Medical Care from the Comfort of Your Home

What do you Treat via Telemedicine? 

Office/Outpatient visits for both new and established patients including: cold/flu, fever, cough, bronchitis, arthritic pain, diarrhea/vomiting, infections, conjunctivitis (pink eye), insect bites, allergies, asthma, medication management/prescription refills, follow-up visits, dermatological concerns, minor cuts/bruises/injuries, earaches, heartburn/acid reflux, migraines, strains & swelling, UTIs, nutrition & wellness, depression screening, therapeutic & rehabilitative exercises/training, alcohol/drug intervention & treatment.

Please DO NOT sign up for a telemedicine appointment if you are seeking preventative or prophylactic prescriptions as we can not offer these services at this time.

How Do I Sign Up?

Telemedicine visits are scheduled via online appointment. To sign up for an appointment, please click the red sign up button below. You will then be prompted to enter your name, contact information and a brief description stating the reason(s) for your visit. You will receive a confirmation of your appointment via email and text as well as instructions on how to reschedule or cancel your appointment.

Telemedicine Hours

Telemedicine visits are conducted between 8:00am – 5:00pm PST, Monday through Friday.

 Telemedicine is closed on weekends and holidays.

Out-of-State Service Areas

We offer telemedicine visits and eligibility to prescribe medication to the following states/regions outside of the state of  California:

Arkansas, Guam, Kentucky, Nevada, North Carolina, Northern Mariana Islands, Puerto Rico, Utah, U.S. Virgin Islands, Vermont, Washington, West Virginia and Wyoming.

How do I prepare for my appointment?

AFTER signing up for an appointment, please email by clicking this link to our staff the following information:

  1. A scan or digital photo of your state issued driver's license, passport or resident card​

  2. A scan of digital photo of your insurance card (if applicable)

  3. A digital copy of your Positive COVID-19 lab test results (if applicable to your visit, but not required)

 

Be prepared to answer a call from us the morning of your appointment. We will try many attempts to reach you, so please be sure to turn off call forwarding to voicemail if possible. We will leave a voicemail message and text you as well. If we cannot reach you by the end of the business day, we will remove you from the appointment list.

During your pre-televisit call, a staff member will collect payment, confirm insurance and ID and perform a basic health history questionnaire and symptom check-list. 

What if I need to cancel or reschedule?

No need to worry! Simply click the links sent to both your phone and email and follow the prompts to either cancel your appointment or reschedule to an alternate date and/or time.

Prescriptions

Any applicable prescriptions will be placed at a compounding pharmacy which will be mailed to you directly (or available for pick-up, located in San Diego County). Mailed prescriptions can be shipped FedEx next-day air for a $45 fee, next business day for $20 or regular USPS received in 2-4 business days. Shipping times may vary, especially around the holidays. The pharmacies we utilize are closed on weekends and ship only on business days.

 

Please Note: Most large chain pharmacies often refuse to fill particular COVID protocol medications or fill them only at the discretion of the pharmacist on duty at the time. We have no affiliation with any pharmacies and choose pharmacies based on their availability to fill particular medications. Prices will vary for particular medications and even vary between different pharmacies for the same medication. We have no control over the cost of current, in-demand medications, nor do we know how much your insurance will cover. Questions regarding medication price and insurance coverage should be directed to the pharmacy and/or your insurance provider.